Jumia Platform Regulation
Penalty-fails Smart QC
The Daily Order Limitation is the maximum number of orders you can receive on a daily basis. Once this limit reached, your shop will not appear online until the next day.
The Pending to Shipped Order Limitation is the maximum number of orders which can be under “Pending" status simultaneously on your Seller Account.
After TAAC launched:
OOS rate>10%,cancelled item>10psc(in past 2 week), the store will enter DOL
Return rate(for quality issue)>5%,and over than 5pcs(in past 4 week),the store will enter DOL