Welcome to Selling on Jumia!
At Jumia, we are convinced that the next level of buying for the customers is now on the Internet.
One of our goal is to offer the widest range of products to the customers, and this is what makes sellers essential.
As Africa’s number one e-commerce company, we’re always looking for ways to add value for our customers.
Jumia Global is an expansion of the Jumia’s program that allows third party sellers to sell on the website.
Jumia Global allows merchants who are not located in Nigeria to sell at the online store.
In 2017, Jumia started adding the Shipped from Overseas and Jumia Global badge on products offered by merchants not located in Nigeria to help consumers better identify such products.
225,000
225,000
Average Number of
potential customers monthly
35,000,000
35,000,000
Number of views per month
794,000
794,000
Number of sales during
Black Friday 2018
Before you start selling
Make sure you comply with our conditions:
You have all the necessary information to create your account:
KYC document (to Jumia Commercial) and sign the contract
Onboard Process
- Make Your own Logistics Plan with Jumia manager
- Submit KYC document and sign Jumia Contract
- Receive your new Jumia Seller ID and participate Seller Training
Get to know rules
After account creation, please learn Jumia rules on University.
LET'S START!
How much does it cost to sell on Jumia?
For each sale you make via our platform, you will be charged a fee depending on the delivery method chosen and the category of your products.
Also, there are some penalties for rule-breaker.
As for customers, they have to know in what situation they can return items.
Discover the Seller Center
When you are registered, all the management of your online store is done via the Seller Center.
With this portal you have access to all the information you need to manage your sales, add products, update your product information, have an overview of actual sales, etc.
It is a one-stop shop to facilitate the management of your sales account on Jumia.
How to list products
SKU Creation
Your first step to make your products available for the customers is to list them on your Seller Center account.
There are different methods to use depending on the type and the quantity of products you want to offer to the shoppers.
SKU Quality Check
To be put live, your products creation must comply with some guidelines to be accepted by our teams.
How to process an order
Learn how to fullfill your orders.
Shipping method
International Sellers Customize shipping plan before registering Jumia.
How do you get paid
We deposit payment at regular intervals （half a month）and notifies you that your payment has been sent.
However, you should combine Payoneer or any other intermediary with Jumia first.
Customer Rules
Here we could basically know about Delivery Information,
Return Policy,Cancellation Policy, Refund...
How to get help
Whenever you have any questions, Raise a Claim without hesitate. We will reach you out within 3 working days!