---FBJ Receiving Rules-Sea Transportation--
Since 2019.august Seller could use own logistics to ship the goods to Jumia warehouses
In order to received the good correctly/in time by Jumia warehouses ， Seller should send Appointment of delivery before shipping the goods to the warehouse （at least before 48hrs）
（<500 Items -48Hrs / 501-1000Items -72Hrs / >1000 Items-96Hrs）
Email Subject：Appointment of delivery: FBJ AIR-Country，AWB#(billing No）、ETA+Airport Code，
Estimated delivery date
FBJ Packing List：
1.Shipping method
2.AWB No
3.Quantity（Cartons&Items）
4.Category of Items
5.ETA+Airport Code+Estimated delivery date
6.Estimated Delivery Time -to the warehouse
7.Truck No.
8.Name of trucker
9.Tel No. of trucker/broker
···Attachment should including：
Packing list +POD
>If the packing list is not accurate and Jumia warehouses cannot do the check and the seller need to bare the consequences
>If the goods are damaged during customs clearance， please inform Jumia warehouse when sending
the forecast email and provide the evidence （photos/video/ the POD files signature proof the goods are
damaged)
Notes：
Confirmed the received time with Jumia warehouses and the reply from Jumia warehouses
Please informed Jumia Warehouses in time（at least 24hrs in advances）if the delivery time was changed
and ensure that the new delivery time is agreed upon by both sides.
Jumia warehouses has the right to reject the goods that without forecast email
If the delivery is delayed and there is no email to update time to Jumia warehouses, which cause the waste
of warehouses staff arrangement ,Jumia reserves the right to charge the fine
High values goods are recommended to purchase insurance
The goods damages cause by the transport, The seller claim to the logistics to asked for reparation
Jumia is not the importer/bill of the lading consignee/notifier. if there is a violation. Jumia warehouse
will refused to accept the goods and reserves the right to pursue the responsibility.
The below information are the Jumia warehouse address and email contact
| Country | Address for JG FBJ delivery | Email groups(For Vendors/3PLs to send pre-alert emails) | Working time |
| NG | Jumia warehouse no 1, Surulere industrial road, off universal close – Adeniyi jones, Ikeja, Nigeria | jumiaglobal.services.ng@jumia.com; pre-alerts.b2b.ng@jumia.com | 9:00 AM to 2:00PM
Monday to Friday |
| IC | Koumassi Zone industrielle, Entrepôt Unifood, Abidjan, Côte d’Ivoire | jumiaglobal.services.ci@jumia.com; | 8:00 AM to 5 : 00 PM.
Monday to Saturday |
| KE | KayComplex,Along Mombasa Road, Near City Cabanas Stage, Warehouse no. A2,Nairobi,Kenya | jumiaglobal.services.ke@jumia.com; | 9:00 AM to 5:00 PM
Monday to Saturday |
| EG | Jumia warehouse in the 5th Settlement. 85 Industrial Zone, Beside Ageba Factory, New Cairo | jumiaglobal.services.eg@jumia.com; | 8:00 AM to 5:00 PM
Saturday to Thursday |
| MA | KM 13, Eljadida road, Ouchtar Park, Casablanca Morocco | jumiaglobal.services.ma@jumia.com; | 9:00 AM to 7:00 PM
Monday to Friday |
| GH | Spintex Road 5, Off Spintex Road, Accra,Ghana | jumiaglobal.services.gh@jumia.com; | 9:00 AM to 5:00 PM
Monday to Friday |
| UG | Bata Uganda – 94A 5th Street, Industrial Area, Kampala, Uganda | jumiaglobal.services.ug@jumia.com; | 9:00 AM to 4:00 PM
Monday to Friday 9:00 AM to 1:00 PM Saturday |
| SN | Thiaroye, sortie 7 de l’autoroute à péage Arrivé au rond point de la poste, prenez à droite en direction de Philip Morris Prenez la première à droite, en face de la station Shell, Dakar,Senegal. | jumiaglobal.services.sn@jumia.com; | 9:00 AM to 6:00 PM.
Monday to Friday |
| ZA | Zando 7-8 West Building, North precinct, Topaz Boulevard, Montague Gardens,Cape Town, South Africa | jumiaglobal.services.za@jumia.com; | 7:00 AM to 9:00 PM
Monday to Friday 8 :00 AM to 5:00 PM Saturday |