Manage Orders
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Congratulations! You’ve got orders!
Here is a basic intro about orders!


Order Status Introduction+ 查看更多
Order Status Introduction
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Pending
Orders waiting to be operated
Ready to ship
Please Click Ready to ship first
then print shipping label
Shipped
Items are received and scanned by warehouse
Completed
- Delivered:
Items received by customers
- Canceled:
Items canceled by customers
( They can cancel orders before shipped)
- Delivery Failed:
Wrong address
Package lost/stolen
- Returned:
Rejected by customers
3 Shipping Ways+ 查看更多
3 Shipping Ways
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Universal Shipping Matrix & Pickup Station
Universal Shipping Matrix & Pickup Station
Click order number


The Leadtime to SHIPPED is 5 working days, which means packing up, delivering items to warehouse,scanning ... all of this should be accomplished within 5 working days.
And any package should weight less than 1.5KG.
What if I pack up but find out that the package from one order is overweight?
--Please ship items separately