KNOW YOUR


CUSTOMERS

Before onboarding process

Every seller is required to provide below information/documents to JUMIA first.

REQUIREMENT

Information(1/2)

  • Country to be launched 

  • Shop name 

  • Contact email of the shop 
(note: the email address is unchangeable.)

  • Account Contact 
(First and Last Name) 

  • Phone Number 

  • Country 
(where the product will be sent when receiving Jumia’s order) 
Please complete the enclosed Seller Due Diligence Questionnaire with signature of company legal person.

Information(2/2)

  • City 

  • Address 

  • Company name 

  • Bank account number of Payoneer (if paid via Payoneer) 

  • Bank account name and number (if paid via Africa local bank)

  • Country 
(where the product will be sent when receiving Jumia’s order) 

You are recommended to be paid via Payoneer, so enterprise Payoneer account screenshot is required.
Payoneer Guideline

DOCUMENTS

  • Business license copy 
(must be the same as above 
“Company Name”)

  • Company Tax ID copy

  • Legal person’s identity card copy
(need heads and tails)

  • Jumia contract (English Version)

Please kindly sign the contract and 
send copy.