NEW SELLER HANDBOOK (FAQ)
Onboard
Onboard
Payment
Payment
Price
Price
Upload SKU
Upload SKU
API
API
Order Fulfillment
Order Fulfillment
Seller Center
Seller Center
Raise A Claim
Raise A Claim
Events | Link/Picture |
Sign Contract
| https://www.jumiaasia.com.cn/contract-english/
|
Confirm E-agreement
| ![]() |
Sign Seller Due Diligence Questionnaire
| https://www.jumiaasia.com.cn/kyc-document/
|
Events | Link/Explanation |
Payment Method (Payoneer) | https://www.jumiaasia.com.cn/how-to-bind-with-payoneer-english/
|
Account statement
| http://www.jumiaasia.com.cn/account-statements/
|
Period
| Twice/Month
|
Fx Rate
| An Announcement/Month (Click here) |
Events | Link |
Cost | - |
Shipping fee
| Ship to 3PL warehouse + International Shipping Fee
|
Commission
| https://www.jumiaasia.com.cn/pricecommission/
|
Fx Rate
| |
VAS(Value Added Service)
| |
(FBJ) Storage Fee | http://www.jumiaasia.com.cn/storage-fee/ |
DO NOT
Forbidden | 500 USD (Click) |
Counterfeit | 200 USD (Click) |
Smart QC | 10 USD (Click) |
DO
Brand Application | Banned (Click) | |
Restricted (Click) | Apply for authorization | |
Open/ Can not be found (Click) | Choose existing brand/ Create a new brand | |
Upload a SKU | https://www.youtube.com/watch?v=b7JIoRqxKK4
| |
Massive upload
| https://www.youtube.com/watch?v=N9eDhS_OZoI
| |
- Your profile
- Holiday mode
- 3PL warehouse
- add user