---Postal---
a) Rules and requirements :
Customer’s order is below 5usd per order , means the Produce selling price should not over 5usd in order to enjoy Postal services.
The Parcel Gross weight is below 2kg
Parcel dimension limitation : H+L+W≤90cm
Postal shipping cost is charged on parcel gross weight
Postal shipping seller leadtime is 6 business day for ‘order confirmed’ to ‘ shipped’ status in seller center. if orders do not change status to ‘
shipped’ within the leadtime, orders will be cancelled by Jumia and Out of stock penalty will be implemented
b) Features of Postal service :
Only Nigeria and Morocco are opened for postal service
Only non-track postal service is offered. customers and sellers are not able to track the status of the parcels.
the Postal service lead-time can be 30-60 business days
Postal delivery successful rate is around 65-75%.
Seller will directly settle payment with Jumia assigned Postal suppliers.
Economic service is selected by customers, seller cannot force the product SKU only offer Economic postal service to customers
c) Seller prepare for the Postal service :
Seller is required to complete the postal service with Jumia assigned postal supplier to get Postal seller “ID” and “TOKEN”Seller need to input the information above to below link, Jumia will help sellers to enable “Economy” shipping method in seller center within 5 business days after we receive your completed application. “Application”
a) Check the “Shipment Method” which is showing as “Economy Shipping” from pending orders.
b)Click " ready to ship"after you prepared your product and ready to send out to Postal consolidation center
(or ready for supplier to pickup)
- Once the order is confirmed as “Ready to ship”, the System could not apply additional tracking anymore.
- If seller want to split one order to multiple packages, always remember to apply for multiple trackings before clicking “ready to ship”.
c)Choose the correct shipment provider for all economy orders.
卖家只能在Seller Center获得追踪号
d)Print shipping label
- Postal tracking format is ‘UHXXXXXXXXXKG’. Please see below sample of label for reference :
There has two services providers for seller to choose,the following is the contact information for these two service providers, the seller can contact each one of them to know the logistics freight.
a）Clevy
Contact: Sunny
Phone :13530044270
Wechat： wxid_f3pa5arz63f721
After paying $1000 to Clevy Seller will get the ID and Token number and need to input the information above to below link
b） Yanwen
Contact： Customer Hotline：400-108-5656/
Query the parcels： http://www.yw56.com.cn/
After Contacting with Yanwen, the Seller will get the ID and Token number and need to input the information above to
below link Click here
Here is the list of Prohibited Import Items, Click here to find the list of prohibited items by country
Liquid，ex: Essential oil, Lotion，Essence Serum, Alcohol
Pure battery，ex: Power bank
E-cigaretteLithium
battery power over 100WHPerfume / Hair spray/Hair Dey
Nail-polishDrugs & Medicines
Strong magnets
Any magnetic field strength at 2.1 m from the surface of the object to be tested shall be lessthan 0.159 A/m (200 nT)
Weapons ex: any knife, scissors, iron lotus, fingertip gyro, slingshot, any kind of gun etc.
Explosives goods, ex: lighter, Compressed Gas, gunpowder
Flammable elements, ex: Candle, fireworks
Powder, ex: pancake, eye shadow
Limitation weapons toys&Sex toys（Whips.toy guns,handcuffs etc）Military Supplies ( Camouflage Products.etc)
省份 | 城市 | 地址 |
广东 | 深圳 | 深圳市宝安区西乡街道水库路111号星宏科技园D栋一层 |
广东 | 东莞 | 东莞市大岭山镇连环路34号第一产业集团畔山物流园一号库二楼燕文物流 |
广东 | 广州 | 广东省佛山市南海区桂城街道平州三山西桥脚普洛斯物流园区A5库 |
广东 | 广州 | 广东省佛山市南海区桂城街道平州三山西桥脚普洛斯物流园区A5库 |
浙江 | 义乌 | 浙江省义乌市稠江街道龙海路825号普洛斯物流园A1-U3区 燕文物流 |
浙江 | 金华 | 浙江省义乌市稠江街道龙海路825号普洛斯物流园A1-U3区 燕文物流 |
浙江 | 杭州 | 浙江省杭州市萧山区靖江街道空港保税物流园8号仓（燕文物流） |
浙江 | 宁波 | 宁波市北仑区坝头西路268号（北仑电商园）2号楼1楼燕文物流 |
上海 | 上海 | 江苏省昆山市花集路668号宝湾物流1号库11号门 |
福建 | 泉州 | 福建省泉州市晋江市内坑镇高铁物流园区陆地港3号楼燕文物流 |
山东 | 青岛 | 山东省青岛市城阳区流亭社区天河路70号3号库4号门 |
福建 | 厦门 | 福建省厦门市集美区杏滨街道杏前路205号3号库1楼燕文物流。 |
*If not going to drop off to Shenzhen warehouse, please double confirm with 3PL in advance during contract phase with suppliers..