---FBJ Receiving Rules-Air Transport--


 

   Since 2019.august Seller could use own logistics to ship the goods to Jumia warehouses 

      In order to received the good correctly/in time by Jumia warehouses , Seller should send               Appointment of delivery  before shipping the goods to the warehouse (at least before 48hrs)
   (<500 Items -48Hrs  / 501-1000Items -72Hrs  / >1000 Items-96Hrs)

    

Email Subject:Appointment of delivery: FBJ AIR-Country,AWB#(billing No)、ETA+Airport Code
                         Estimated delivery date
FBJ Packing List:
1.Shipping method
2.AWB No
3.Quantity(Cartons&Items)
4.Category of Items
5.ETA+Airport Code+Estimated delivery date
6.Estimated Delivery Time -to the warehouse
7.Truck No.
8.Name of trucker
9.Tel No. of trucker/broker
···Attachment should including:
Packing list +POD 

>If the packing list is  not accurate and Jumia warehouses cannot do the check and the seller need to  bare      the consequences
>If the goods are damaged during customs clearance, please inform Jumia warehouse when sending 
the forecast email and  provide the evidence (photos/video/ the POD files signature proof the goods are 
damaged)
Notes:
Confirmed the received time with Jumia warehouses and the reply from Jumia warehouses
Please informed Jumia Warehouses in time(at least 24hrs in advances)if the delivery time was changed
and ensure that the new delivery time is agreed upon by both sides.
Jumia warehouses has the right to reject the goods that without forecast email
If the delivery is delayed and there is no email to update time to Jumia warehouses, which cause the waste
of warehouses staff arrangement ,Jumia reserves the right to charge the fine
High values goods are recommended to purchase insurance
The goods damages cause by the transport, The seller claim to the logistics to asked for reparation
Jumia  is not the importer/bill of the lading consignee/notifier. if there is a violation. Jumia warehouse
will refused to accept the goods and reserves the right to pursue the responsibility.


    The below information is the Jumia warehouse address and email contact 
Country
Address for JG FBJ delivery
Email groups(For Vendors/3PLs to        send pre-alert emails)
Working time
NG
Jumia warehouse no 1, Surulere            industrial road,  off universal close –     Adeniyi jones, Ikeja, Nigeria
jumiaglobal.services.ng@jumia.com;
pre-alerts.b2b.ng@jumia.com
9:00 AM to 2:00PM
Monday to Friday
IC
Koumassi Zone industrielle, Entrepôt    Unifood,  Abidjan, Côte d’Ivoire
jumiaglobal.services.ci@jumia.com;
8:00 AM to 5 : 00 PM.
Monday to Saturday
KE
KayComplex,Along Mombasa Road,    Near City  Cabanas Stage, Warehouse no. A2,Nairobi,Kenya  
jumiaglobal.services.ke@jumia.com;
9:00 AM to 5:00 PM
Monday to Saturday
EG
Jumia warehouse in the 5th Settlement. 85 Industrial Zone, Beside Ageba      Factory, New Cairo
jumiaglobal.services.eg@jumia.com;
8:00 AM to 5:00 PM
Saturday to Thursday
MA
KM 13, Eljadida road, Ouchtar Park,      Casablanca Morocco
jumiaglobal.services.ma@jumia.com;
9:00 AM to 7:00 PM
Monday to Friday
GH
Spintex Road 5, Off Spintex Road,        Accra,Ghana
jumiaglobal.services.gh@jumia.com;
9:00 AM to 5:00 PM
Monday to Friday
UG
Bata Uganda – 94A 5th Street,                Industrial Area,   Kampala, Uganda
jumiaglobal.services.ug@jumia.com;
9:00 AM to 4:00 PM
Monday to Friday
9:00 AM to 1:00 PM
Saturday
SN
Thiaroye, sortie 7 de l’autoroute à    péage Arrivé au rond point de la        poste, prenez à droite en direction      de Philip Morris Prenez la  première    à      droite, en face de la  station Shell,          Dakar,Senegal.
jumiaglobal.services.sn@jumia.com;
9:00 AM to 6:00 PM.
Monday to Friday
ZA
Zando
7-8 West Building, North precinct,
Topaz Boulevard, Montague Gardens,    Cape Town, South Africa
jumiaglobal.services.za@jumia.com;
7:00 AM to 9:00 PM
Monday to Friday
8 :00 AM to 5:00 PM
Saturday