Customer’s order is below 5usd per order , means the Produce selling price should not over 5usd in order to enjoy Postal services.
The Parcel Gross weight is below 2kg
Parcel dimension limitation : H+L+W≤90cm
Postal shipping cost is charged on parcel gross weight
Postal shipping seller leadtime is 6 business day for ‘order confirmed’ to ‘ shipped’ status in seller center. if orders do not change status to ‘
shipped’ within the leadtime, orders will be cancelled by Jumia and Out of stock penalty will be implemented
b) Features of Postal service :
Only Nigeria and Morocco are opened for postal service
Only non-track postal service is offered. customers and sellers are not able to track the status of the parcels.
the Postal service lead-time can be 30-60 business days
Postal delivery successful rate is around 65-75%.
Seller will directly settle payment with Jumia assigned Postal suppliers.
Economic service is selected by customers, seller cannot force the product SKU only offer Economic postal service to customers
c) Seller prepare for the Postal service :
Seller is required to complete the postal service with Jumia assigned postal supplier to get Postal seller “ID” and “TOKEN”Seller need to input the information above to below link, Jumia will help sellers to enable “Economy” shipping method in seller center within 5 business days after we receive your completed application. “Application”
a) Check the “Shipment Method” which is showing as “Economy Shipping” from pending orders.
b)Click " ready to ship"after you prepared your product and ready to send out to Postal consolidation center
(or ready for supplier to pickup)
Once the order is confirmed as “Ready to ship”, the System could not apply additional tracking anymore.
If seller want to split one order to multiple packages, always remember to apply for multiple trackings before clicking “ready to ship”.
c)Choose the correct shipment provider for all economy orders.
d)Print shipping label
Postal tracking format is ‘UHXXXXXXXXXKG’. Please see below sample of label for reference :
There has two services providers for seller to choose,the following is the contact information for these two service providers, the seller can contact each one of them to know the logistics freight.
After paying $1000 to Clevy Seller will get the ID and Token number and need to input the information above to below link